Quality Assurance
Downtown Group (DTC ) is a customer focused organization with an intense desire to be the best in our field. Our comprehensive Integrated Management System ensures all divisions of the Downtown Group work under the same procedures and to the highest standards.
It is the policy of DTC to provide a service that exceeds our client's expectations. We do this by attracting the best qualified employees and seeking out and using reputable, high quality sub-contractors and products.
Quality is a degree of excellence, which is ever changing. Every member of staff is involved in managing how we can improve today, tomorrow, and long into the future. From the smallest procedure to the largest contract, quality is our passport to customer satisfaction and to our future business.
DTC has the ISO - OHSAS 18001: 2007 (AQC Middle East) Accreditations, ISO 9001, ISO 14001 respectively with scope of Civil, Buildings, Electrical and Mechanical contracting, Steel Fabrication, and construction works including Infrastructure and utilities developments